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No worries, just fill out a form to request custom products. Flakes or flake style products are free, metallics and other products like stamped concrete that require more imaging editing have a small fee per SKU.
A session is any time a user ENTERS a visualization session on the visualizer by either A) uploading a photo OR B) choosing a specific roomscene. One can preview unlimited number of SKUs within a session, that will still only count as one session. But if you upload a photo, try a few SKUs out, then go back and check out a specific roomscene and try a few SKUs out there, then the total sessions spent would be 2.
Session limits vary based on plans. For plans between $150-250/mo the session limit is 200/mo. For plans $355/mo the session limit is 500/mo. We do not immediately upgrade you for surpassing your sessions, we simply monitor a three month trailing average and if you are over 25% of your allotted sessions then we would ask that you upgrade. Remember if this is happening then this is good, you guys are closing more $$ with our help!!.
Yes our algorithim allows you to segment and apply different paint/wall coverings to the walls on a photo. Please reach out to your CS team representative and they can help you with the setup.