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FAQs

How many sessions do I need?

Our customers typically see 10-20% of their overall site traffic converting into visualization sessions. So if you get ~50,000 site visitors, you would use approximately 5-10,000 sessions per month.

What in case I reach the session limit?

When you reach your session limit you will receive a notification. Then you can simply upgrade your plan to get more sessions or contact our team to get the best fit for your needs.

Will my data be safe?

Your data is always safe with us. Payments are powered by Stripe which is a payments infrastructure for the internet. All Floori accounts are safe, secure, password-protected, and backed up daily.

What’s the difference between a monthly and annual billing plan?

You can choose to pay monthly or annually. The annual version is much more beneficial. If you pay annually you can save to 17%, which is 2 months Floori for free.

Which payment methods do you accept?

We accept credit cards.

How can I contact customer support?

If you need help you can visit https://docs.floori.io/ or send an email to one of our customer specialists support@floori.io

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